Expansion
and generalization in the contemporary design environment
Without any real sense of us having entered into a new century, the current
situation of Japan-politically, economically and in terms of international
relations, education, health care and agriculture-is accompanied by a
vast array of problems on the social and historical levels.
The terrorist attacks on the World Trade Center in New York took place
on September 11 last year just as the examination process for last year's
awards was getting under way. This year, we witnessed the return to Japan
of the abductees from North Korea, an event which captured the interest
of the whole Japanese population and forced us all to adopt a new awareness
of the problems confronting us.
Faced by this barrage of international problems, the members of the adjudicatory
committee set about reaching their judgments with a common awareness reached
after having been called upon once again to consider the social significance
of design.
The judges realized that the Good Design Awards were concerned with the
selection and attestation of design as represented by "forms" that realized
ideals intended to provide support for the most routine activities in
everyday life, although not solely in terms of sheer physical form but
also embracing all types of systemic concerns ranging over society and
daily life as a whole.
The problems currently occurring over a wide range of fields are closely
bound up with the world of industry and all the domains with which the
G-Mark system is concerned, and the influence of these problems is having
major repercussions in excess even of those we had imagined. One particularly
prominent example is the drastic decrease in both the types and quantities
of products being newly developed in the current economic environment.
This is indicative of the fact that, in the context of corporate management
strategy, there are some companies that place importance on investing
in design and are convinced of its value, while there are other companies
that place little or no importance on design.
But South Korea and China are rapidly closing the gap with Japan on the
industrial level, and we are being made increasingly aware not only of
the dynamism of these two countries' economies but also of the importance
they are placing on design as a reflection of this dynamism. We can see
that they are emphasizing the value of design for economic assistance
to the extent that they conceive of design as a managerial resource in
its own right.
Under these conditions, it has become clearer than ever before that the
domains with which design is concerned are expanding dramatically to include
not only the world of industry but also everything from government administration
and social infrastructure to interdisciplinary research.
We can assume that design has expanded and become more generalized and
universal, to the extent that we need to take account once again of the
fact that the objects being submitted for examination are imbued with
the definitions of design held by the individual submitters.
Creation of companies through design to contribute
to the formation of a manufacturing nation
However, from the basic standpoint of Japan as a manufacturing nation,
one cannot discard a sense of apprehension upon looking at the whole range
of products submitted to the awards in terms of industrial design that
somehow manufacturing is itself at present in an ever deeper state of
disarray.
First of all, the relationship between design and the production of hardware
in forms such as household electrical appliances and information-related
devices shows that we have entered a period when Japanese industry has
transcended the transition from industrial society to the information-oriented
society not only in terms of the relationship between current Japanese
production technology and the market, and when we are being called upon
to re-examine the historical changes and transformations being undergone
by industry. In particular, it can be proved in terms of the historical
development of technology that the household electrical appliances industry
is an industry that can be taken care of entirely by developing countries.
It constitutes a form of technology that can no longer be supported by
Japan's industrial structure.
As is clear from a close examination of the structure of domestic demand
in Japan, we are witnessing a radical polarization of demand with the
produce available at 100-yen shops at one end of the spectrum and high-class
brands at the other end. Customer service management (CSM) at mass sales
outlets connected on a chain store basis and at the shops of famous overseas
brands is bringing about a thorough overhaul of everything from manufacturing
to supplier chain management (SCM) on the basis of the integration of
information technology in forms such as the Internet and distribution.
Such revolutionary new developments have already destroyed previous production
and distribution systems. The larger the size of the company, the more
companies are liable to lag behind and be lacking in flexibility of response.
We need to make ourselves aware once again that it is design accomplished
by companies that succeed in creating a supply system on the basis of
a manufacturing style rooted in the idea of the "on-line consumer" with
access to mobile phones and a corporate style in which product information
is skillfully disclosed and the standard of after-sales services is enhanced
that will result in the creation of new-generation industries that emerge
from out of the information-oriented age.
As both a manufacturing nation and as a trading nation, Japan has entered
on an era when we the selection of industrial fields needs to be undertaken
with great care. In other words, we have entered a period when the relationship
between manufacturing and design needs to be newly created rather than
recreated. Design has an indispensable role to play in the process of
new creation.
Assessment criteria newly added to the selection
process
This year I asked all the adjudicators to discuss and assess three points
in particular.
My first request was that they should take a close look at whether the
products and the results actually submitted were imbued with a dynamic
stance from the angles of the designs and the designers. The essential
point here was that, in the current era when the economic environment
in which manufacturing finds itself and the enthusiasm of designers themselves
is only too often being trampled on, I wanted them to uncover vital forms
of expression in the field of design that succeeded in getting the better
of these difficulties.
The next matter is connected with the collapse in the point of departure
for production itself brought about by a series of scandals affecting
the agricultural and livestock industries. Specifically, what I wanted
the judges to do was to take a detailed, expert look at products which
prided themselves on their ecological qualities or advertised themselves
as "minus-ion health goods" or on the basis of their universal design
features, and assess the products on this basis. The product names and
the way in which their properties are expressed might be thought of in
terms of product strategy in line with an age of corporate conviction,
but, in terms of design essence, they might be thought of at the same
time as a betrayal of such conviction. I have no intention of denying
the value of incorporating such trends of the times into product concepts,
but I felt that there was something problematic about this as regards
a recognition system such as "Good Design."
Finally, there is the question of whether or not the selection of materials
and the scrapping system have been guaranteed as part of the design concept.
For instance, materials that are indicated as giving cause for concern
in the report issued by the World Health Organization dealing with the
problem of environmental hormones were the subject of questions submitted
to the applicants, while expert opinions were also sought from specialist
organizations.
With regard to these three matters, we have clearly entered an era when
product design and industrial design must be subject to assessment from
a variety of new angles including ecological characteristics and their
features with regard to universal design.
Virtual examinations and attendance examinations
Application on the Internet appears to have become well established, yet
entering by this mode imposes its own distinctive burdens on entrants.
Improvements need to be made in this regard.
As far as the judges too are concerned, each judge submits his or her
preliminary judgment on the documents submitted by entrants by return
to the server. The results of these preliminary assessments are then discussed
by each adjudicatory team, which comes together for this purpose. The
results of the preliminary assessment are thus determined. Submissions
concerning which a preliminary judgment cannot be made solely on the basis
of the submitted documents are considered at meetings of the team heads
in order to reach a conclusion on the results of the preliminary examination.
Virtual examination of documents will to some extent reflect the subjective
opinions of the individual judges. But examinations attended by all members
of the adjudicatory team and discussed among the individual members results
in objective judgments also being reached.
The secondary assessment involves examination of the actual submissions.
In the case of architectural items, the judges go to visit the environment
in which they are actually used. They then make a report which is submitted
as a material for judgment purposes to a comprehensive meeting of the
adjudicatory committee. The discussions of the adjudicatory team as they
see the actual submissions before their very eyes is necessarily objective
in nature, but it is theoretically quite possible that this objectivity
might constitute the subjectivity of the particular team involved. Accordingly,
in order to strengthen the objective value of the assessment, the submissions
are looked at once again to assess whether they are subjective or objective
on the basis of a finely structured, expert and professional standpoint
involving judges from other teams, team heads, section heads, and a special
task force. Assessment is then reached for the Good Design Awards in the
form of G-Mark selection, intended as "attestation" of the worth of the
submissions.
The G-Mark system is not a system selecting outstanding works in the context
of a design competition. There is also criticism of the fact that almost
40% of the submissions are given Good Design awards. But the very fact
that this is an awards system involving selection and recognition means
that we have no alternative but to recognize that its appeal and promotion
are still inadequate.
Are awards all about prizes or selection?
Since the G-Mark system was originally an institution in its own right,
a clear historical awareness is needed within the historical context of
privatization concerning attestation in the manner assumed by the Good
Design awards.
In the past, the G-Mark evaluation was granted as a means of recognition
of products selected for their properties as "Good Design." However, rather
than being considered as specially selected products, products selected
in this manner were merely equated with the verbal concept of the Good
Design awards.
Together with the process of privatization, recognition by means of the
G-Mark meant little more than that the Good Design awards were thought
of as mere awards pure and simple. It was because of this that criticism
was directed toward the sheer quantity of the awards made. This resulted
in people advocating that the G-Mark system itself be abolished. Advocacy
of abolition of the system seems to me to have been based on a shallow
approach tantamount to an unnoticed abnegation of Japan's identity as
a trading nation.
In the final analysis, the G-Mark system of selection and evaluation is
a system of awards, but at the same time it is a selective system, and
the process leading up to the selection is indicative of the design-related
problems that it involves. "Good Design" as a mode of selection constitutes
recognition of the value of a particular product in terms of its design,
in other words of whether a product satisfies the criteria of appropriateness
and impressiveness on the level of design. Recognition under this system
constitutes a form of approval in institutional terms aimed at promoting
design in a social context. Accordingly, as far as the submitters are
concerned, being granted an award increasingly amounts to a thorough awareness
that is all about being awarded the Gold Prize or another special prize.
For designers making submissions, the fact that selection amounts to little
more than a mark of approval means that there has been an increase in
the number of submissions taking account from the outset of how the evaluations
are made.
The range of items to which design is applicable is constantly increasing.
We need to be aware that the award of a prize that marks approval of the
results of the design process is what G-Mark recognition is all about.
What this means is that items eligible for submission are eligible for
the award of a prize and for selection as a mark of approval, these two
features constituting their design value. The problem for the future posed
by the system of design promotion based on the G-Mark is that this design
value cannot be translated into corporate strategy or into administrative
strategy and social strategy.
Posing problems as a general criticism of the
examination process
At the start, one gained the impression that there are many manufacturers
who are still clinging to the idea of design as no more than a superficial
feature. This applies especially to industrial design, in other words
to the commercial products sector as a whole. The root of the problem
is that many people continue to think of design merely as a type of added
value and in terms of marketing based on market segmentation.
Products equipped with a concentration of highly dense electronics technology
incorporate the most advanced technology along with the results of the
efforts made specifically in Japan. But the reality is that the sense
of value of these products on the market is inferior to that of brand
products with the same market price due to economic and fashion considerations
that one might think of in terms of cultural value. For example, 1.6 million
yen is a price that might be charge for a car or for a high-class wristwatch
with a famous brand name attached. Bags and cases bearing a well-known
brand name that cost the same as an electronic device equipped with a
concentrated and compact array of advanced technology are all the products
of a design strategy.
Expressed in simple terms, one might talk about an opposition here between
industrial products featuring concentrations of intelligent content and
the design value of bags and wristwatches which are the product of traditional
skills. Moreover, the reality is that brands are equipped with economic
and cultural design value.
We need also to consider why the decline of the IT industry cannot be
stopped by design and why design strategy is unable to revive branches
of industry laboring under the effects of recession or to create new branches
in every area of industrial endeavor from advanced technology to traditional
industries.
The point I would like to make is that a design strategy based on discrimination
by means of design conceived as added value is wholly mistaken in terms
of an appeal to purchasers and consumers with disposable income.
Grading consumers and discriminating between products on this basis is
merely a nonsensical design strategy involving discrimination between
consumers themselves. It involves manufacturers imposing class and rank
distinctions on people in terms of what they purchase.
Even the trend-based fixing of market prices in the form of open prices
amounts to a denial of the fact that production and design constitute
total value. There isn't likely to be any benefit accruing from business
investment in types of production that are self-denying. This means that
one of the major errors committed by modern industry and one of the main
causes of recession inhere within design strategy.
The era when design was a form of added value has come to an end. Design
is total value and it must not be conceived as a means for differentiating
products.
In order for it to be able to give rise to product value, design conceived
as it has been until recently as a means of stimulating material desire
has thus become separated from its original essence, that is to say a
manifestation of ideals, value, dependability and likeability.
The attestability aimed at by the Communication
Design Category
The essence of design as total value is thus subject to evaluation with
the examination criteria enclosed clearly in the Communication Design
Category. This means that products are themselves media in their own right
and that there is a need for communication, or more specifically interaction,
between products and consumers.
In other words, in the fields of corporate strategy, consolidation of
social infrastructure, architecture and the environment, communication
is in itself a key concept, topic and object.
A Media Design Prize was instituted last year and was awarded to a television
program. In my opinion, not only television programs but movies too should
be considered to be the objects of design. What this means is that, in
my opinion, objects and phenomena which are designed or are the objects
of design are absolutely in need of conceptual and design features which
realize perfection and conciseness as modes of communication in the social
sense. Communication is all about "desirability and attractiveness" that
can be shared and distributed.
The visual communication and informational awareness with which graphic
design was originally concerned did not in any way involve the generation
of effective communication by means of value to which design was added.
Visual identification of companies employing corporate markings and their
applications that inclined solely to design pure and simple as a means
of generating a sense of corporate identity became very popular at one
time especially among companies involved in the field of finance, but
even the social standing and worth of financial institutions is now being
called into question.
The basis for the value of design lies in the ethical, existential and
contributory features of the whole range of corporate activities and goes
to prove that the trust placed in this identity makes it possible for
companies to be profitable.
The fact that the communications sector is now being covered by the G-Mark
system should be regarded as symbolizing the attestation and evaluation
of what constitutes good design in terms of communication in social terms
and in terms of the present era.
New Frontier Design Category opens new design
fields
The ideas that constitute the fountainhead of design require an interdisciplinary
approach and crossover between different domains in terms of their origins
and their development. This often means that the results tend to be unclear.
But in order for such borderless concepts to be constructed, there is
a high probability that design will be incorporated, and one may interpret
this to mean that incorporation of design is a prerogative.
At present, products developed by companies and activities aimed at formulating
and constructing concepts on the part of research institutes, governmental
organizations and NPOs, etc., can all be thought of in terms of design
activities. Moreover, the intellectual approach present within such a
starting point has effects and repercussions on society through its realization
by means of design.
Today, when we are out of the industrial age and have entered an age of
information, it is only to be expected that design should be applied to
everything extending as far as networks and proposals for social systems.
The structure represented by the production and consumption of commercial
products needs to get enmeshed into the cyclic process represented by
the collection of materials, production, announcement, advertising, consumption,
scrapping and recycling. Collaboration between producers, government and
academia and everything from simple local industries to networked contracts
must be designed. The model cases for this purpose need to be adapted
to society as business plans, business models or as social design.
Because of this, it seems likely that the Good Design mark, with its verified
institutional status, will expand yet further to other fields of design
in the future. Moreover, this will involve not just an expansion of the
fields of design and the subjects with which design is concerned but also
a reassessment of design as such.
If there are present any limits and boundaries to corporate design, I
believe that we should be looking to the development of new brands based
on collaboration on an interdisciplinary and inter-industrial basis.
The framework made up of individual companies, government agencies, local
communities and regional industries needs thus to be opened up to open
the way to design in the setting of entirely new domains.
This year we have seen submissions extending as far as crisis management
and safety networks. I hope that these domains will help us to reach conclusions
about what precisely constitutes good design as required by the present
age.
Promoting design in architecture and the environment
Architecture and the environment were previously grouped together as parts
of the "Facilities" category, but these two fields are now examined separately.
Hitherto, items that qualified for the G-Mark in this category were expected
to be buildings with commercial features, and even then these had to be
the products of housing manufacturers. However, the facilities of government
agencies and organizations and of companies are such that the concept
of the environment is thought of as belonging to same category as buildings.
This equation needs to be reconsidered in the light of the present age,
but we have not yet reached the stage of establishing a theoretical basis
in this regard.
This gives some indication of how environmental design and architectural
design show that basic reforms are needed in the very nature of spatial
design in the information-oriented society.
Architecture needs to show how good design can be incorporated into detached
houses for single households. Generally speaking, I reckon that the era
when the G-Mark was awarded to housing based on patterned designs and
intended for mass production is now well and truly over.
I even look forward to hearing people say how they were brought up in
a G-Mark house. The proportion of houses bearing the G-Mark in each Japanese
prefecture is one criterion by which one can judge the standard of housing
in a prefecture, and encouraging this amounts to a attestation of architectural
design.
From the standpoint of a trading nation, one hopes that the housing industry
will develop into an industry that is fully capable of exporting its products.
I feel therefore that there is a need not for houses with a wide range
of equipment and facilities but for the development of hardware in the
form of dwellings.
The fact that box-type constructions associated with governmental authorities
are given the Good Design status should not be thought of as an evaluation
of the design of the hardware as represented by the buildings themselves
but as an assessment how convenient they are to use and the value that
they have in their respective regions. The evaluation goes as far as design
including "software" aspects. One should of course make it clear also
that there are examination criteria to the effect that the process extending
to the construction of facilities and environments should also be taken
into consideration.
In this sense, every aspect from the actual features to the method and
history of environmental designs that qualify as Good Design serves as
a means for questioning once again what precisely we mean by environmental
design, while architectural design already provides an institutional basis
for giving consideration to the features of environments, visual appearance
and the nature of housing. The awards are thus able to serve the function
of encouraging the realization of ideals that deserve to be acknowledged.
The G-Mark system in the future
The G-Mark system has now been in existence for almost half a century
as a privately run system of attestation and commendation. The system
has developed together with the design profession and with the tradition
formed by the ideals and philosophy inherent within design.
As the chairman of the adjudicatory panel, I must express my conclusions
for the present year concerning the effects of the commendation and attestation
occurring under this system.
Expressed in a nutshell, I have considered the ultimate roles that design
aims to realize in terms of attestation as system and system as attestation.
From these two angles I have made a distinction between products covered
by this year's Good Design awards as symbolized by the Gold Prize and
the Special Prizes, which I recognize as excellent designs.
It struck me that there are still relatively products and submissions
that seem worthy of "attestation as system." In order to enter into this
category, submissions should be examples of good design linked to social
systems bound up with human life, safety and security.
Objects eligible for consideration in terms of "system as attestation"
need to be those that open up new vistas on design. This is because I
hope that attestation will provide a social motive for the creation of
social systems.
I personally feel that design that is able to respond to these two orientations
should no longer be concerned with design for design's sake but should
aim at the development of revolutionary design methods appropriate to
this century and to the achievement of real results in the field of design.
The G-Mark system is still essentially a model for design promotion policy.
But although the word "design" has become fully accepted in everyday parlance,
I hope that the future direction of design will be determined not on the
basis of an attempt to ask precisely what constitutes good design, but
on why a particular item should be regarded as an example of good design,
that is to say on the basis of consideration of prize-winning commended
products.
There is no question here of "good design" being determined on the basis
of a subjective aesthetic approach. In order for a product to be regarded
as an example of good design, the intrinsic worth of an attested design
must have its own raison d'etre within a social context.
Good design of course means beauty of form. Form is something intrinsically
pleasing, and at the same time it offers a raison d'etre within a social
context that enables us to share the respect for life that inheres within.
This means to say that the value of being is something that needs to be
attested and commended. For as long as the system under which this attestation
is commended remains in existence, I feel sure that design promotion policy-no
matter whether it is privatized or not-will plays its part in assuring
the Japanese identity. |